What our customers say about us… 98% rating from 78 authenticated ratings
100% “Absolutely fantastic service, professionalism and attention to detail on removing the house contents and preparing for sale. Thank you for working within our time frame also. Highly recommend Janice and her team if you are looking to remove the personal effect from the home prior to sale.” – Jackie 22 July 2021.
100% Extremely professional service. What Janice says, she does. Very easy to deal with and her experience adds a new dimension to the work that is needed to be done. We have no hesitations to recommending Janice and her team at Elderly Assist”- Wally, 23 July 2021.
100% “Janice, Carlos and the team that helped us move recently were exceptional. We didn’t have a hugely cluttered house but we lived in the city and moving apartments in Auckland City is a complex and difficult undertaking due to cramped spaces and countless road closures and cones! Each time they arrived at the apartment they were all exceptionally polite, enthusiastic and faultless in their empathy for the predicament that I had found myself in. Cannot recommend them highly enough. ” – Suzanne, 8 July 2021.
100% “This reference is to report on one aspect of a number of recent services Elderly Assist have provided for us as we downsize from our home to a retirement village. It was the disposal of a number of articles of jewellery which had been in storage for some time. After viewing the pieces, Elderly Assist arranged to have them cleaned, appraised and then sold either by auction or directly on our behalf. The fact that Elderly Assist charged no commission for their part in the transactions was most appreciated and the two-way communication with us during the process was most helpful throughout. Ultimately the final amount received for the items was some thousands and we are extremely grateful for the advice and assistance given us by Elderly Assist personnel. (No price was attached to this part of our job)” – Beverly, 2 July 2021
100% “I cannot speak too highly of the wonderful service we received from Elderly Assist. Nothing was too much trouble and there was no problem with flexibility when we changed our mind about some items. I am sure the staff were hand-picked but we felt we had known every single one of them much longer than the times of our move. They were warm, friendly, capable, knowledgeable, and went out of their way to do an outstanding job. Their sorting process and deciding which un-needed items could be sold, and where, were second to none. Janice was so kind, and Carlos the same and every step of the way they communicated by phone or text. The service from Elderly Assist is second to none. We had a major upset the day of our move and they just took over without fuss or bother as if they were longtime friends. I have never experienced such wonderful service in a lifetime of several moves. Thank you so much to Lisa, Alister and Andrew for their discrete, sensitive and careful work. This organization is a joy to deal with and unique in the quality of service they provide.” – Jack, 2 June 2021
100% ” So pleased we chose Elderly Assist, we would have been lost without them.
Janice and her team were so great to deal with and extremely honest. She made everything stress free and everything was done on time . So pleased they made my Mother’s move less worrying for her. Thanks soooo much”- Chris – 29 May 2021
100% “I am very grateful for the efficiency, professionalism, integrity, effective time management and support of Janice and her team in clearing and cleaning the house before settlement day. A life saver.”integrity, effective time management and support of Janice and her team in clearing and cleaning the house before settlement day. A life saver” – Cynthia, 19 May 2021.