Contact Us
Free, no-obligation initial consultation:
Free Phone: 0800 839 874
Mobile: 021 839 874
Email: janice@elderlyassist.co.nz
P.O Box: PO Box 82234, Highland Park,
Auckland 2143
Download our brochure below:
Welcome to Elderly Assist & Moving Assist
We understand that moving home can be stressful – but you do not have to go it alone. At Elderly Assist we take the stress out of moving by helping you downsize, declutter, pack and relocate.
What we do:
First and foremost, we are great problem solvers. Our team are experts in:
- Helping you declutter and downsize
- Assisting you to prepare your home for sale
- Organising the sale and removal of no longer required furniture and belongings
- Organising distribution of treasures to friends and the family here or overseas
- Assistance with donations to charities
- Packing, moving and unpacking
- Ensuring any rubbish is removed responsibly
- Cleaning your home after the moving truck has left
- Provide secure short or long term storage
- Assisting families, lawyers and powers of attorney with estate clearance
- Clearly communicating and working with you throughout the entire process
We are Essential Service Providers and can assist you safely throughout different lockdown levels. Every member of our team are double vaccinated for your safety.
What our customers say about us… 99% from authentic ratings
www.nocowboys.co.nz
100% “Maggie and her ‘family’ of support people are VERY grateful for the wonderful service provided by Elderly Assist in her recent move to the Selwyn retirement village. After more than 40 years of living in her home, it was a major job decluttering, packing, transporting, then unpacking all the treasured items in her life. But somehow your team, headed by Jenny with amazing people and organisation skills, managed to leave an empty, sparkling clean ‘old’ unit and set up her new home beautifully and invitingly for Maggie just to walk into. Somehow everything was fitted in to the new home in a way that looked good – and there was a lot to fit in! The artistry demonstrated, coupled with practical placement of items, created a really cosy and welcoming look in her new home. It was a pleasure to walk into it! In fact, Maggie reported having the best sleep she’d had for years on the first night in her new life. Thank you so much for a brilliant service and thanks to all the wonderfully kind and understanding, hard workers. You are truly impressive people! – Susan July 2022 (on behalf of Maggie and her friends)
100% “The whole process was entirely stress free for me, from the initial decluttering to the packing, shifting, unpacking and settling me in apartment, and cleaning my old house. All I had to do was answer questions and point to things. Carlos and Karen were always cheerful, considerate and thoroughly efficient. They know their stuff and do it brilliantly. I highly recommend using Elderly Assist – the stress-free way to move house.” – Janet June 2022
100% “Clearing out a lifetime of possessions and collectables from my parent’s house was to me, an overwhelming task. Janice from the outset gave me her assurance that her and her team were here to help, when the time was right. At all times I felt supported in where the items were to go, what was to be sold and donated. The team were professional in delivering and packaging the goods. I am hugely grateful to Janice and her wonderful service and to Carlos and the team for making the whole process a breeze.” Jane May, 2022
100% “Elderly Assist are wonderful. We had to move twice in two months, as well as needing to downsize, and put a lot of stuff into storage between the two moves.. The teams were always friendly, cheerful and very efficient, not only in communication and packing but also in unpacking and placing, and even bed-making. We could not have managed our two shifts without them! (and Janice and husband baked delicious chocolate biscuits for us at completion of move,too….)” Tanya and Charmaine 8th Feb, 2022
100% “A covid move certainly presented additional challenges. We contacted Janice with still much to consider in this move, she helped keep it simple with her knowledge and experience, giving good direction. Once allowed to move, all was completed within one week. Astonishing. Janice handled all the unexpected and additional requests, showing integrity, respect and professionalism throughout. Her knowledge of all items, large small and seemingly irrelevant, was of much value. The fact that Janice and” Teresa 10th Jan, 2022
100% “The elderly assist team is amazing – they were able to assist our family in a very stressful time and situation – during lockdown to empty a house – as the builders were updating it for sale – to get dad money to move into a retirement village on extremely short notice. An extremely professional team and service and their willingness to help was amazing – not just in the move but assisting with selling off things that were no longer required, moving things around in storage, finding cheaper” Lawrence Mooney 8th Dec, 2021
100% “How to take as much stress out of moving as is possible? Contract Janice and ask for Carlos, Lisa, Alastair and Skye. Our move was never going to be easy but with the Janice’s planning and experience, and her teams ability to follow through with what was promised, we had a very successful and stressless move. Even a covid related lockdown didn’t derail Janice, she kept in touch and kept organising and got the job done. A heartfelt thank you to all of the ElderyAssist team. “Michael” 7th Nov
100% “Carlos and the team did a fantastic job of moving my parents into their new apartment. Always helpful, great communication, very reliable and good problem-solving. I’d recommend to anyone.“
100% “I have nothing but praise for Janice and her team!! Advice, experience, support, and action! And everything was communicated verbally then followed up by email. No stuffing around. Job done!! I highly recommend them! “
98% “Our move and downsizing from our home of over 48 years was very efficiently handled by Janice and her team. The on-site team were Carlos, Skye and Megan and they could not have been more helpful. The back of team of movers and cleaners also did a top job and the whole operation was completed on time and in budget.“
100% “They always say moving is one of the most stressful things to do, so when Janice and her friendly, professional team look after you the stress is removed. Having worked alongside the team on a number of jobs the biggest thing I hear from happy clients is “we should have done it years ago”
If you are looking for someone who you will feel comfortable with who will treat like part of the family then you can’t go wrong by giving Janice a call she will pop and see you for a cup of tea“
If you are looking for someone who you will feel comfortable with who will treat like part of the family then you can’t go wrong by giving Janice a call she will pop and see you for a cup of tea“
100% “Janice, Carlos and the team were outstanding in managing and completing Dad’s recent move. He had been 48 years in the same house and had accumulated so much stuff! From the first day Dad met Janice, to meeting with Carlos and the team that packed and unpacked Dad’s things into his new home, Dad and my brother and I felt comfortable and relaxed that we would actually achieve such a momentous move for Dad. The team is so friendly and professional! Nothing phases them – even after an“
100% “Extremely professional service. What Janice says, she does. Very easy to deal with and her experience adds a new dimension to the work that is needed to be done. We have no hesitation to recommending Janice and her team at Elderly Assist. “
100% “Absolutely fantastic service, professionalism and attention to detail on removing the house contents and preparing for sale. Thank you for working within our time frame also. Highly recommend Janice and her team if you are looking to remove the personal effect from the home prior to sale.“